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Dec
14
Zix Encryption: Zix System Maintenance on 12/16
Posted by Carlos R on 14 December 2017 08:22 PM

Dear Zix Customers,

Zix will be conducting emergency maintenance Saturday, Dec. 16th  at 09:00 pm CST on our load balancers in our US data center. This will have a brief impact to all Zix customers.  While we expect the maintenance to take only 5 minutes, some services may become temporarily unavailable during this emergency maintenance. This notice is to inform you of the maintenance

No action is required by you. 

We appreciate your business. Please let us know if you have any questions or concerns, by emailing support@excelmicro.com.

Sincerely, 

Zix Customer Support


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Nov
22
WebRoot: Product Update Bulletin: PC Agent Update
Posted by Carlos R on 22 November 2017 01:15 PM

 

PRODUCT UPDATE BULLETIN | WEBROOT Smarter Cybersecurity

     
 

Agent Update for Windows® Endpoints

 

We’ll be making a series of updates to Windows endpoints under your management next week.   

 

Windows endpoints will receive an updated agent, including enhancements to the Web Threat Shield functionality. Although the update will be largely silent, customers who are using older versions of Firefox (version 48 and below) will receive an automatic prompt from the browser when the new extension is installed.  

 

In addition, customers who have licensed Webroot SecureAnywhere® DNS Protection will notice new functionality that enables domain bypass options, based on feedback we’ve received.  

 

No action is necessary on your part; however, we recommend you notify any clients who use older versions of Firefox of the PC updates.

 

Read the detailed Product Bulletin for more information.

 

        


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Nov
15
ProofPoint: Check out the New ProofPoint YouTube Channel
Posted by Carlos R on 15 November 2017 01:32 PM

Please visit ProofPoint's new YouTube channel which contains a list of videos that answer commonly asked ‘How To’ questions?

Learn how to:

Add New Customers

Configure Active Directory

Configure Azure

Configure URL Defense

Configure Encryption

Report False Positives and False Negatives

Learn how to monitor, report and improve Spam filtering


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Nov
15
ProofPoint: New IP addresses for Proofpoint Essentials EU clients
Posted by Carlos R on 15 November 2017 12:31 PM

Proofpoint Essentials Support Update

Greetings EU Customers, 

We are expanding our range of IP addresses used in our EU1 data centre. In order to facilitate this expansion of IP addresses we require our customers to configure their firewall whitelist to add the following IP address CIDR ranges:

These include ports SMTP (25), LDAP (389) and LDAP over SSL (636) as appropriate. Please make this change before December 31st in order to ensure there are no issues with mail delivery.

 

If you have any questions, please get in contact with your account manager or email the team at support@excelmicro.com.


Sincerely,
Proofpoint Essentials Support


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Oct
11
Google logo

Hello Administrator,

We are sending you this message because your organization is operating G Suite account yourdomain.com, and the G Suite Data Processing Amendment currently governs how we process personal data on behalf of your organization, and/or according to our records, your organization is established in the European Economic Area or Switzerland.

On May 25, 2018, the most significant piece of European data protection legislation in 20 years will come into force when the European Union's (EU) General Data Protection Regulation (GDPR) replaces the 1995 Data Protection Directive. We know that preparing for this regulatory change is a priority for many of our customers. It is a priority for us, too.

Today, we are pleased to roll out version 2.0 of our Data Processing Amendment (DPA), which has been specifically updated to reflect the GDPR.

How opting in to DPA version 2.0 works

If you opt in to DPA version 2.0, the updated terms will take effect with the GDPR on May 25, 2018. If you opt in before May 25, you will benefit from DPA version 1.6 until then.

Details Google is required to obtain from you

The GDPR requires Google to maintain records of certain information, including the contact details of your EU representative (if your organization is not established in the EU) and Data Protection Officer (DPO), where applicable.

What you need to do

  1. Sign in to the Google Admin console.
  2. Go to Company profile > Profile.
  3. Opt in to DPA version 2.0.
  4. In the Legal & compliance section, enter details for your EU representative and DPO as needed.
    You might need to click Show more to see Legal & compliance.
  5. Click Save.

Where to find information or direct questions

Further information regarding Google Cloud and the GDPR is available on our Cloud GDPR website. If you're also a Google Cloud Platform (GCP) customer, you will receive a separate communication concerning the rollout of updated terms for the relevant GCP products to reflect the GDPR. You might also receive similar communications concerning any other Google products you are using.

If you have any questions, sign in to the Admin console and contact Google's Cloud Data Protection Team.

Sincerely,

The G Suite Team

--

FAQ

Why are you rolling out DPA version 2.0 now? Why aren't you waiting until May 25, 2018?

Google is committed to GDPR compliance and to helping its customers with their own compliance journey. We are rolling out DPA version 2.0 well in advance to facilitate your compliance assessment and GDPR readiness when using G Suite services.

DPA version 2.0 takes effect on May 25, 2018, but what happens in the meantime?

DPA version 1.6 will apply in the meantime.

My company already opted in to an earlier version of the DPA. Do we need to opt in again to benefit from the new terms?

Yes. Earlier versions of the DPA don't mention the GDPR. DPA version 2.0 specifically addresses GDPR changes. For more information about the GDPR and how you should begin preparing for it, see the Cloud GDPR website. You can opt in to version 2.0 in the Google Admin console (see directions above).

My company already opted in to G Suite Model Contract Clauses (MCCs). Will those remain in force if we opt in to DPA version 2.0?

Yes. If you previously opted in to G Suite MCCs, they'll remain in force whether or not you opt in to DPA version 2.0.

What is a data controller? What is a data processor?

A data controller determines the purposes and means of processing of personal data. A data processor processes personal data on behalf of a data controller. G Suite customers will typically act as the data controller for any personal data they provide to Google in connection with their use of G Suite. Google is a data processor and processes personal data on behalf of the data controller when the data controller is using G Suite.

What are my obligations as a customer and data controller?

Data controllers are responsible for implementing appropriate technical and organizational measures to ensure and demonstrate that any data processing is performed in compliance with the GDPR. Controllers' obligations relate to principles such as lawfulness, fairness and transparency, purpose limitation, data minimisation, and accuracy, as well as fulfilling data subjects' rights with respect to their data. You can find guidance related to your responsibilities under the GDPR by regularly checking the website of your national or lead data-protection authority under the GDPR (as applicable), as well as by reviewing publications by data-privacy associations, such as the International Association of Privacy Professionals (IAPP). You should also seek independent legal advice relating to your status and obligations under the GDPR, as only a lawyer can provide you with legal advice specifically tailored to your situation.

What is a Data Protection Officer or DPO?

A Data Protection Officer (DPO) is the person designated, where applicable, to facilitate compliance with the provisions of the GDPR. The GDPR defines the criteria and the conditions under which a DPO must be designated.

What is a Customer EU Representative?

A Customer EU Representative is the person designated, where applicable, to represent customers not established in the EU with regard to their obligations under the GDPR.

© 2017 Google LLC. 1600 Amphitheatre Parkway, Mountain View, CA 94043

You have received this important update about your G Suite account because you designated this email address as a primary or secondary contact for mandatory service communications in your Google Admin console profile.


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For more information please contact Kayako support at https://my.kayako.com