Sonian Collection Settings
Posted by Rob Chidester on 02 July 2014 07:18 PM
Collector configuration is where you tell the archive system how to access data from your site. Depending upon the type of email platform you are using, you may choose to process your email into the archive service using a PUSH model (SMTP) or a PULL model (POP3).
When SMTP collector is enabled on your ACCOUNT tab. A Configure SMTP Collectors option will be revealed on your COLLECTORS tab. Here you will be provided with a unique address to forward archived emails to the service for processing. You can also lock down the origination point of these emails by adding your servers external IP address(es) to the Trusted Network range
In the PULL scenario using POP3 you may need to make some modifications to your email server or firewall. Most organizations already have POP3 enabled, so all you need to do is make sure the POP3 port is accessible to the Internet.
You can create a simple secure firewall rule to only allow inbound SSL POP3 connections from the archive system's data centers. See the firewall configuration notes for more details.
Screenshot - Collectors
Use the Exchange Journal (SMTP) option to collect data when envelope journaling is used in your environment. Use POP3 Journal to collect for all other non-envelope journaling configurations. SMTP collection will collect, index and archive emails up to 75MB in size by default.
Secure POP3 Journal
POP3 collectors are general purpose and automatically work with most servers. Use POP3 Journal for IMail, Scalix, SunOne, Zimbra and others. We recommend using POP3 against when supported by your email server(s).
GroupWise is unique in that there are several configuration steps required to ensure post office data can be collected. GroupWise has two API's that are available for compliance and storage management. The first is the Trusted Application API and the second is the Retention API. Both are used for data gathering.
Prepare your environment
Please review the configuration settings for firewall and email server configuration information.
Collection history allows the administrator (AO or AA) to run reports on the email collection activity. Several options are available to tweak the report. The admin can define:
* The Interval and choose from:
* The date Range and choose from:
Once the criteria for the collection report have been specify, hit Refresh to see the collection history data related to the specified date range and interval. The administrator will be presented with:
* The Interval Start: date at which the specified interval starts.
Screenshot - Collection history