Accessing Configuration Files and User Guides
Posted by Carlos Rios on 20 October 2016 08:18 PM


The Resources tab on the Management Portal provides links to configuration files and Webroot documentation.

To access the resources:

  1. Log in to the Management Portal.
  2. From the Help drop-down menu, select Documents or Downloads.

    The Downloads tab displays all the available configuration files.

    The Documents tab displays all related user guides.

  3. Click a file name to access the file or to access a user guide.

ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at