ExchangeSync Install
Posted by Carlos Rios on 15 November 2017 03:39 PM

For solution providers or customers who have access to an on-premise Exchange server (2003-2010), ExchangeSync can be used to import EML messages from the server into the archive.

ExchangeSync can also be used to capture internal mail. ExchangeSync will require mailbox and envelope journaling as well as OWA configuration. Once ExchangeSync is installed and you log in, please select “Launch Setup Wizard” to walk you through the entire configuration process.

The following license key can be used for this install and all future ExchangeSync installs:  


ExchangeSync™ provides automatic synchronization of MS Exchange Servers with your hosted archiving service. Installed as a Windows Service, ExchangeSync™ connects to your MS Exchange Server and accesses the mailboxes specified in the configuration. Email contained within these mailboxes is then compressed and transmitted over a secure connection to the hosted archiving service.


ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at