Knowledgebase
Add/Delete/Move Users
Posted by on 10 June 2014 01:39 PM

In order to Add/Delete/Move Users to your Postini Account, Please log in as the account administrator and follow the below steps:

Adding New Users

  1. Click the "Orgs and Users" Tab at the top of your page.
  2. Click the link for the User Org that you want to add users to.
  3. Click the "Users" link in the thin blue menu bar at the top of your page.
  4. Click "Add/Delete/Move Users" in the top right hand corner of this page.
  5. On this page you can add multiple email addresses at once. If you are entering multiple addresses, add one address per line.  If you want the users to be notified by email, check "Welcome New Users upon Creation" and then click add users.

Deleting Users

  1. Click the "Orgs and Users" Tab at the top of your page.
  2. Click the link for the User Org that you want to remove users from.
  3. Click the "Users" link in the thin blue menu bar at the top of your page.
  4. Click "Add/Delete/Move Users" in the top right hand corner of this page.
  5. On this page you can delete multiple email addresses at once. If you are entering multiple addresses, add one address per line.
  6. Once all addresses are listed click the “Delete Users” button, and then confirm that you wish the action to execute.

*Note* If you are planning on removing a "postinidefault@ or pdefault@" that you must first remove them from the general settings as the default user.  Once this is done, then you will be able to remove the "postinidefault@ or pdefault@".


Moving Users

  1. Click the "Orgs and Users" Tab at the top of your page.
  2. Click the link for the User Org that you want to move users from.
  3. Click the "Users" link in the thin blue menu bar at the top of your page.
  4. Click "Add/Delete/Move Users" in the top right hand corner of this page.
  5. On this page you can move multiple email addresses at once. If you are entering multiple addresses, add one address per line.
  6. 7 Once the addresses are entered, you can use the "To This Organization:" pull down or manually enter the name of the org you would like them to reside.

*Note* You can group users and apply different permissions by putting them in separate orgs. Users do NOT have to reside in the same org as domain.

If you would like to see some other methodologies check the reference link below for even more detail.

https://www.postini.com/webdocs/admin_ee_cu/wwhelp/wwhimpl/common/html/wwhelp.htm?context=EEHelp&file=user_add.html


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For more information please contact Kayako support at https://my.kayako.com