Knowledgebase: Reflexion
Reflexion Filtering Flowchart
Posted by Carlos Rios on 16 November 2017 07:27 PM

Reflexion filters inbound mail in the following order (top to bottom)



Messages rejected for being on a blacklist are rejected immediately and a bounceback message is sent to the sender. Delisting of the IP is needed before we can accept mail. 

We currently check against SpamHaus and Barracuda.

To view the list where the IPs exist:

ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at