Knowledgebase
Connect Step 1 - Welcome and RFI
Posted by Carlos Rios on 16 November 2017 09:31 PM

Dear Primary Contact,

Congratulations on your first step towards taking full control of your email environment!

Mimecast provides unified email management with a single online Software-as-a-Service (SaaS) solution, so you don’t need to install any new software or hardware.

It takes just 7 steps to get you connected:

CONNECT STEPS

Step 1: Request for Information
Step 2: Mimecast Account Creation
Step 3: Sending Email Out Through Mimecast (Firewalls & SMTP Connectors)
Step 4: Recipient Validation and Journaling
Step 5: Allowing Mimecast to Accept Mail on Your Behalf (MX Records)
Step 6: Firewall Lockdown
Step 7: Confirmation of Connection

Our Connecting to Mimecast - Implementation Guide contains detailed information on each of these steps.

Step 1 : Request for Information 

In order for us to create your organization’s online account, we need to collect some information on your email infrastructure, such as sending/receiving IP address and email domain names.

Please complete our online Request for Information form.  It’s important to provide this information so we can get you up and running.

Once we have received all the information, we can create your account and move onto Step 2.

Should you have any extra rules or policies, please communicate these with the connect team, and they will endeavour to assist you in setting these up.

If you have any queries or issues, please contact me directly, or any of the Mimecast Connect Team on the numbers provided below.

Kind regards,

Mimecast North America, Inc.
480 Pleasant Street
Watertown, MA 02472


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For more information please contact Kayako support at https://my.kayako.com