Knowledgebase: Postini Spam Filtering
Adding an Administrator
Posted by on 10 June 2014 01:46 PM

A new administrator can be easily added by following the below steps. Let me know if you need any additional information.

-Log into Postini admin console

-Click show hierarchy in the top left hand corner in the blue bar

-When the Hierarchy appears, click on the highest level that you want the new admin to have control over

-When the new page loads, click Authorizations in the blue bar at the top of the screen

-Click the list button, then type the full username of the user that you wish to grant access to

-Click add record

-You will be presented with a list of check boxes / Check off the rights that you want the new admin to have

-The rights take immediate effect once the check-box is selected / There is no save button

ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at