Knowledgebase: Zix Encryption
What does "error sending zixvpm to zixvpm: 4161=[CONSOLE_ERR_INCORRECT_PASSPHRASE]" mean?
Posted by Carlos Rios on 17 November 2017 07:04 PM

error sending zixvpm to zixnet: 4161=[CONSOLE_ERR_INCORRECT_PASSPHRASE]



This indicates that you have entered an incorrect passphrase for your ZixGateway Encryption key, or your passphrase contains special characters.
Please contact Support for assistance.

ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at