ClickSMART - Allow List Formats
Posted by Carlos Rios on 20 November 2017 07:40 PM


The general rule for allowing a domain or subdomain is that everything to the left-hand side will be wildcarded. Paths are automatically wildcarded and it is not possible to add a path to the allow list.


Allow List EntryAllowed URLsRe-written URLs***
All subdomains apart from,*, * and **
E.g., and would all be re-written.*
All subdomains apart from,*, * and **
E.g., and would all be re-written.



RuleValid ExamplesInvalid Examples
Wildcards, CIDR notation and partial IP addresses are not allowed and cannot be added as entries, due to validation on the portal.
Each octet can range between 0 and 255.
A full IP must be within the range of to

ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at