Knowledgebase: Imports - View
What formats do you support for Legacy Data?
Posted by Carlos Rios on 31 May 2018 06:09 PM

To keep the ingestion costs to a minimum, the following formats are supported:

  • PST files; Single PST files supplied should not exceed 20GB in size
  • EML files; a singe folder of EML files not exceeding 50GB
  • MBOX files

Data Supplied should not be located in nested folders greater than 5 tiers deep.


ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com