How to Bulk Upload Addresses to Sender Allow List
Posted by on 10 June 2014 05:24 PM

To upload a list of users to the Sender Allow list please follow these steps:

1.  Create a list of users to be uploaded.  This should be done in a Notepad file (.TXT format), one entry per line
2.  Login to the Admin Control Console 
3. Click the Email Protection button 
4. Select Policies
5.  Highlight the desired inbound policy
6.  Click the Allow/Deny Tab
7.  Click Sender Allow
8.  Click the Browse button to find and select the file created in step 1
9. Click the Upload button  
10. Click Save to accept the changes
11. Allow 15 minutes for full replication

NOTE: the maximum number of values allowed in the Sender Allow list is 5000.  This is a system defined limit.  Duplicate values will be deleted automatically.

ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at