Knowledgebase
Understanding Email Logs
Posted by on 01 July 2014 10:30 AM
Understanding Email Logs

This article aims to give a brief guide on how to understand the information in the Proofpoint Essentials logs. Below are some common examples of the various states email logs can display on Proofpoint Essentials, and some explanations for the information shown in each.

 

Delivered

 

Delivered Example


ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com