Knowledgebase
Adding users manually
Posted by on 01 July 2014 10:32 AM
Adding users manually

Register users manually:

1. While logged into the user interface, navigate to the Users & Groups > Users tab.
2. Click on Add a User.
3. Enter the user’s first name.
4. Enter the user’s last name.
5. Enter the user’s primary email address.
6. Select the user’s privileges.

  • End Users receive a welcome letter once loaded into the system. The welcome letter will include details about the quarantine
    email as well as login information to access the user interface.
  • Silent Users do not receive a welcome letter when loaded into the system. Their profile can be changed (i.e. to an end user) at
    a later stage

7. Enter a password for the user (Optional).
8. Click Save.


ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com