Mass update feature
Posted by on 01 July 2014 10:36 AM
Mass update feature

Mass Update

The mass update feature allows you to apply a change across all or a large set of users. For example, if you have loaded
users as silent users you may want to change them to an end user to ensure they receive the quarantine digest and can login
into the system.


1. While logged into the user interface, navigate to the Users & Groups > Users tab.
2. Select Mass Update from the Action drop down list.
3. Select the appropriate option from the list displayed (e.g. user privileges).
4. Click Update Users.


When changing a silent user to an end user, a welcome email will not be sent unless the 'send welcome email' option is selected during the update, as shown below:

 

Mass Update Screenshot


ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com