Partner Branding
Posted by on 01 July 2014 10:38 AM
Partner Branding

Parnter Branding:

By default, all companies created under your partner account will use the branding (colour scheme, logo, etc.) you have
applied to your partner site.
If you would like the company to also have a branded login screen, please follow these steps.

1. Navigate to the login screen.

2. Login using your existing account.

3. The URL in the browser will change once you have successfully logged in.

4. Identify the “e_id” value from the URL.

5. Logout

6. Use the eid value and update the URL as follows:

ERROR: This domain name does not match domain registered in the license key file (, allowed domains:,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at