Explained - The Quarantine Digest Report
Posted by on 01 July 2014 10:43 AM
Explained - The Quarantine Digest Report

The Quarantine Digest:

The Digests tab provides access to the Quarantine digest settings and facilitates the ability to generate a new and current summary
report for the end user. An example Quarantine Digest is shown below:

 

Quarantine Digest example

 

The generated report contains a detailed list of items currentlypresent in the user email Quarantine. The report allows users to:

Release Email, allowing user to release a specific email from a sender one time. This may be an email newsletter that
you do not want to receive regularly or an email from a source that you feel may be a legitimate source. This release
function dose not update the Proofpoint Essentials spam learning engine and does not create any rules in relation to
the sender


Approve Sender, allows the user to have the desired message released immediately and inform Proofpoint Essentials
to create a Whitelist Allow rule between the sender and recipient so that mail will not be qualified as Spam from
this sender in future. It further helps the Proofpoint Essentials engine learn that this sender is not a spammer and
update our understanding for the entire company

 

In addition, Administrators may preview, download, release or delete Quarantined messages for users in their organisation at any time by searching for Quarantined mail in the Logs section of Proofpoint Essentials, as shown below:

Screenshot of Quarantined mail in logs


ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com