Knowledgebase
Delete a User
Posted by on 01 July 2014 10:56 AM
Delete a User

To delete an account and its assigned email addresses from the Proofpoint Essentials platform, please complete the following steps 

  1. Log onto the Proofpoint Essentials portal as an Administrator.  i.e. https://eu1.proofpointessentials.com
  2. Select Users and Groups tab.  
    • The Users tab will automatically be displayed.
  3. Search for the specific user if not found on the first page.
  4. Select the appropriate account to delete and check the box.
  5. In the dropdown menu at the top or bottom Select Delete
  6. Click Apply.
  7. Click Ok to confirm.

ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com