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Knowledgebase : FuseMail

Below you will find a link to the Microsoft explanation, and to some other work around for this issue. 452 4.3.1 Insufficient system resources - on relay of: mail from A reputable resolution can be found at the following URL: http://exchangepedia.co...
How to Pull Internet Headers from Email Message Question: How do I pull internet headers from an email message? Answer: Below are instructions on how to pull internet headers for various email clients. MICROSOFT OUTLOOK 2010 1. DOUBLE CLICK the...
Receiving an error message: 552 MS-Office file containing VBA macros found inside of the email ----- SOLUTION ----- This is a SonicWall's Gateway Anti-Virus feature. 1. Login to the SonicWall 2. Security Services 3. Gateway Antivirus 4. Configu...
Messages Not Delivered or Delayed with Cisco Appliance(s) Question: Messages to my users are being delayed, or not delivered at all. There is a Cisco firewall, router, or switch in my environment. What is causing this issue? Answer: INFO For our cu...
Question: What does the error "5.3.4 Message size exceeds fixed maximum message size" mean? Answer: This article details information found for a recipient server running Microsoft Exchange 2003, 2007, and 2010. Please check with your technical resourc...
Question: 550 5.7.1 Message rejected as spam by Content Filtering Answer: DESCRIPTION "550 5.7.1 Message rejected as spam by Content Filtering" This error occurs when sending to an Exchange 2007 or later server. Cause Email messages that are ...
GETTING STARTED MX Records & Outbound Smarthosts United States In order for us to filter your emails, you will need to change your MX records to point at our service. Your MX records should include your own 'main' domain name as a prefix. You shou...
Brand Console & Quarantine Report - Replace the FuseMail logo with your company logo and change the console header colors. Customize the quarantine report with your logo and colors. FuseMail(R) Excel Micro Partners have the ability to insert their logo in...
SETTING UP FUSEMAIL TO RE-ROUTE OUTGOING MAIL TO ZIX ENCRYPTION SERVERS FOR CERTAIN USERS. * Add Zix Smart Host Site * Create User Group * Add Users to User Group * Create Outbound Encryption Policy ADD ZIX SMART HOST SITE. * Go to Service ...
Customers of FuseMail may have their outgoing e-mails scanned for viruses, same as for their incoming emails. Outbound scanning of email ensures mail can be logged in your portal for tracking, and also any Advanced Polices can be applied, e.g. email dis...
Reporting missed spam can be performed via the message logs in the user interface. Simply follow these steps: * SELECT THE MESSAGE/S using the check box on the left hand side * Click on the REPORT SPAMĀ button. * From here, there are 4 options to...
ACRONYM MEANING CAD Customer Allow Domain CDD Customer Deny Domain CADF Customer Allow Domain from From Address's Domain or Sender Domain, whichever applicable CDDF Customer Deny Domain from From Address's Domain or Sender Domain, whiche...
To move over to Office 365 and still use FuseMail, follow the steps below: * MX records stay the same and point to FuseMail. * The long MX record that Office 365 gives needs to be added as an inbound route to the FuseMail portal. Create a new inboun...
Below is a list of Inbound and outbound rejection reasons. Which can be seen within the FuseMail portal and the cause of them. INBOUND REJECTIONS MESSAGE DIRECTION REJECTION REASON CAUSE Inbound Your domain is not configured to use this MX host...
BULK EMAIL FILTERING IS A PART OF THE FILTER SETTINGS IN FUSEMAIL PORTAL, WHICH ALSO MEANS THAT YOU CAN CHOOSE WHICH USERS SHOULD USE THE FUNCTION. To activate Bulk email filtering, follow these steps: * Login to the FuseMail Portal, https://portal.f...
NOTICE: First, please make sure that your connection is configured correctly to accept connection from FuseMail on the desired port. to Automatically create your users of your domain(s) you can synchronize users via LDAP from your Active Directory. TO...
To REDUCE SPOOFED EMAILS coming into your domain you can trigger on DKIM failure in the portal. We as a receiver will check that the email was authorized by the owner of that domain. This is done by VERIFYING THE DIGITAL DKIM SIGNATURES and if the signatu...
You can control which file types to be blocked and allowed for one or more users. TO START WITH YOU CREATE A POLICY WHERE YOU SET THE DESIRED FILE EXTENSION BLOCKS, AND AFTER THAT YOU CHOOSE THE POLICY FOR THE DESIRED USERS: 1. Login to the Fusemail po...
To avoid spoofing of your own domains and these so-called CEO frauds and other variants, FuseMail suggests setup the following advanced policy. 1. Go to _Policies > __Data list _and create a new data list called 'Permitted IPs'. In this data list, you...
IP authentication is used by default for relay outbound. YOU CAN CONTROL WHICH IP ADDRESSES ARE ALLOWED TO ROUTE MAIL THROUGH US. PLEASE FOLLOW THESE STEPS: * Login to the FuseMail Portal * Click SERVICE SETTINGS and go to OUTBOUND RELAY * Under...
IP authentication is the default and recommended SMTP authentication mechanism. If your environment does not permit this kind of setup, please use the following steps: * Login to portal.fusemail.com. * Go to Users > Users in the list to the left. ...
ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

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