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Knowledgebase : WebRoot
  The Resources tab on the Management Portal provides links to configuration files and Webroot documentation. TO ACCESS THE RESOURCES: * Log in to the Management Portal. * From the Help drop-down menu, select DOCUMENTS or DOWNLOADS. The Download...
  When you are creating policies and overrides, you may need to determine how Webroot classifies certain websites. There are two methods for determining a site classification and reputation level: * URL CATEGORY LOOKUP TAB — This is a quick and easy...
  The features on the Port Monitor page work in conjunction with the Desktop Web Proxy (DWP). If DWP is not installed or configured, no Port Monitor data appears. NOTE: To access the information about this tab, you must have View permission for...
The Generated CSVs page lists in-process logs that are written to CSV files. The page includes CSV requests made from both the Monitors and the Logs tabs. The generated CSVs have these features: * Generated file size quota per account is 2 GB. * ...
  The Audit Logs display all administrator activities within the selected timeframe. NOTE: To view logs, you must have Audit Log permission for Manage Audit Logs. SPECIFYING CRITERIA You enter criteria to create a specific view of the audit ...
ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com