RSS Feed
Knowledgebase : ProofPoint Essentials (PPE) > PP Configuraton Information
Configuration details for customers hosted in North America (US1, US3 & US4) MX RECORDS * mx1-us1.ppe-hosted.com * mx2-us1.ppe-hosted.com IP ADDRESSES * 67.231.152.0/24 * 67.231.153.0/24 * 67.231.154.0/24 * 67.231.155.0/24 * 67.231.15...
CONFIGURATION DETAILS FOR CUSTOMERS HOSTED IN NORTH AMERICA (US2) MX RECORDS * mx1-us2.ppe-hosted.com [http://mx1-us2.ppe-hosted.com/] * mx2-us2.ppe-hosted.com [http://mx2-us2.ppe-hosted.com/] IP ADDRESSES * 67.231.152.0/24 * 67.231.153.0/2...
Configuration details for customers hosted in Europe (EU1) MX RECORDS * mx1-eu1.ppe-hosted.com * mx2-eu1.ppe-hosted.com IP ADDRESSES * 91.209.104.0/24 * 91.207.212.0/24 * 91.207.213.0/24 * 62.209.50.0/24 * 62.209.51.0/24 SMART HOST ...
These steps should be completed to route emails from ProofPoint to Office 365, and completed once your ProofPoint account has been provisioned. ProofPoint also has the following videos you can watch. If prompted for username and password, please log into ...
Lockdown your firewall or server to accept incoming messages only from the ProofPoint Service - We encourage, to lockdown your firewall and/or server to accept incoming messages only from the ProofPoint Service. A common tactic spammer's use is to spam ...
DMARC set-up This article is to help creating DMARC settings so you can implement DMARC on any of your domain names. If you are unsure on how to implement DMARC, we do have a tool available to customers here: DMARC record creation [https://stopemailfr...
BOUNCES AND DEFERRALS TROUBLESHOOTING: DELIVERED: Messages that are sent through Proofpoint Essentials platform and are delivered. QUARANTINED: Message that are quarantined by one of the filters on the platform. * These messages can be released fr...
PERMALINK: (This link helps support to quickly navigate to the email you have a question about. GENERAL DESCRIPTION: * Envelop Sender: Where the message originated from. * From Header: Where the message said it was from. * Subject: Subject of th...
ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com