Knowledgebase : ProofPoint Essentials (PPE) > PP Guides & Documentation
Adminsitrator Guide [https://www.proofpoint.com/sites/default/files/essentials_administrator_guide_for_end-customers_cm.pdf] End User Guide [https://www.proofpoint.com/sites/default/files/documents/bnt_download/proofpoint_essentials_end-user_guide_-_may...
Features and Benefits Guide [https://www.proofpoint.com/sites/default/files/documents/bnt_download/ppe_features_benefits_guide_q116.pdf]
End User Guide [https://www.proofpoint.com/sites/default/files/documents/bnt_download/proofpoint_essentials_end-user_guide_-_may_2016.pdf]
Getting Started Guide - US1 [https://www.proofpoint.com/sites/default/files/getting_started_guide_us1-020816-cm.pdf]
Getting Started Guide - US2 [https://www.proofpoint.com/sites/default/files/getting_started_guide_us2-020816-cm.pdf]
Getting Started Guide - EU1 [https://www.proofpoint.com/sites/default/files/getting_started_guide_eu1-020816-cm.pdf]
COMMON ERROR CODES DELIVERY SUMMARY: Any time you see, "_This message was rejected by its destination for reasons outside the control of Proofpoint Essentials, and got returned to the sender_", this literally means that this is outside our control, and ...
Why do I keep getting a "554 5.7.1: Relay access denied"? Proofpoint Essentials is a closed relay system. This means that all mail going through the Essentials platform must have a user associated with the platform, whether that be End-User, alias, or F...
WELCOME TO YOUR EMAIL ARCHIVE GETTING STARTED GUIDE! This guide provides you with step-by-step instructions on configuring the Essentials Email Archive. The following topics are covered: * Configuring the Essentials Email Archive * Configuring your ...
SPAM SETTINGS Spam settings can be adjusted from the Spam tab under Company Settings. Most of these same settings can also be set from the Spam tab under each individual User (or Functional Account). The spam engine behavior is actually based on each ind...
Proofpoint Essentials allows End Users, Org Admins, Channel Admins to release quarantine emails from the User Interface (UI). To do this login to the UI * _CLICK ON LOGS_ * _CLICK ON THE USER NAME FOR THE LOGS THAT YOU WISH TO SEARCH_ * _CHOOSE ...
THE QUARANTINE DIGEST: The Digests tab provides access to the Quarantine digest settings and facilitates the ability to generate a new and current summary report for the end user. The generated report contains a detailed list of items currently presen...
HOW TO CONFIGURE PROOFPOINT ESSENTIALS SPAM STAMP FEATURE If this option is enabled, Proofpoint Essentials will still filter messages for spam. However, instead of moving suspected spam to the quarantine, a configurable text value (default: "***Spam***"...
To add Proofpoint's 'Easy-spam-reporting disclaimer' footer to inbound mail, follow these simple steps: * When logged into the Proofpoint Essentials interface, click on the SPAM TAB under company or user settings (depending on which level you wish to e...
FALSE POSITIVE (FP): message that is not spam, but incorrectly being blocked as spam. These messages could be inbound or outbound. When an outbound message is quarantined, depending on the set-up, either the user and/or admin will be notified. The Suppo...
_URL DEFENSE WILL DEFEND AGAINST MALICIOUS AND POTENTIALLY HARMFUL URL’S CONTAINED WITHIN EMAILS_ RE-WRITE URLS THAT ARE LOCATED IN DKIM SIGNED MESSAGES: Will re-write URLS in DKIM signed emails RE-WRITE URLS THAT ARE NOT LOCATED  in an anchor tag:...
FREQUENTLY ASKED QUESTIONS (FAQ) Q. What packages is Data Loss Prevention included in? * _ Data Loss Prevention is included in the Business, Advance and Professional package._ Q. How is Data Loss Prevention enabled? * _Data Loss Prevention can ...
Proofpoint Essentials now offers protection against impostor email threats (also known as spoofing), business email compromise or CEO fraud. Suspected imposter emails are identified as inbound messages from the internet where the "from" domain is one of t...
The Inbound sender DNS check option provides an additional layer of protection against spam and helps ensure that inbound messages that might not have a destination to bounce to are not allowed in. The proper step to address this is to get the sender to p...
Occasionally a customer will report suddenly being bombarded by hundreds of unsolicited email messages - possibly even in other languages. This typically indicates that the customer is the unfortunate victim of what is sometimes called an "email bomb" or ...
ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com,localhost, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

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