RSS Feed
News
Dec
6
McAfee Alert: SaaS Email and Web Security Updates
Posted by Carlos R on 06 December 2016 01:43 PM

Dear Customer,

Summary:
To improve the functionality of our McAfee® SaaS Email and Web Protection services, we will be completing maintenance on Saturday, December 17th between 5:00 a.m. and 7:00 a.m. Greenwich Mean Time (GMT) which will result in periods of service impact for McAfee® SaaS Email Protection and McAfee® SaaS Web Protection. Spam filtering and web filtering will remain functional, but some features within the McAfee® Control Console will be unavailable.

If you currently manage your McAfee® SaaS Web Protection service from the McAfee® Control Console, you will be impacted by this outage.
 
If you are a McAfee® Web Gateway Cloud Service customer, you will not be impacted by this outage.
You may monitor the status of the McAfee® Web Gateway Cloud Service service by going to https://trust.mcafee.com/.

Timeframes
Begin: Saturday, December 17, 2016 5:00 a.m. Greenwich Mean Time (GMT) (Friday, December 16th, 8:00 p.m. Mountain Standard Time (MST))
End: Saturday, December 17, 2016 7:00 a.m. GMT (Friday, December 16th, 10:00 p.m. MST)

Impact:

  • McAfee® SaaS Control Console
    • SaaS Email Protection Overview Page
    • SaaS Email Protection Reports
    • SaaS Web Protection Overview Page
    • SaaS Web Protection Reports

This maintenance may be completed prior to the end times stated above, however, we are reserving the entire window to ensure adequate support for these enhancements. During this maintenance window, Intel Security personnel will be available to address any unexpected issues.

 


ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com