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Sonian Alert: Microsoft Office 365 TLS Configuration
Posted by Carlos R on 10 December 2016 01:31 AM

Sonian Update: 12/12/2016

We have validated a change on our systems against O365 settings and have positive results.   We have deployed this change to Excel Micro accounts over the weekend. This change is now in place and any pending messages will be delivered. If there are any customers with pending messages please let us know.

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Sonian has received reports from some customers that if their TLS configuration for journaling to Sonian is set at the strictest level in O365 it may lead to journal queuing and eventual non-deliverables.  It appears that a change on the O365 TLS validation was made earlier in the week.  No change was made on the Sonian side.  The Sonian certificates are valid but the configuration is failing a certificate validation check.


We encourage you to reach out to your customers to confirm the following connector TLS change:





We will keep you updated when the permanent solution is in place.

Regards,
Sonian

 


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