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Proofpoint Essentials: Reminder Verify your domain
Posted by Carlos R on 16 December 2016 01:55 AM

Proofpoint Essentials: Verify your domain

Reminder: Effective Friday, August 19th, new domains being enabled for email relay purposes will require a simple step to verify domain ownership. This industry standard verification technique is part of Proofpoint’s ongoing efforts to improve the security posture for our customers.

DO NOT CHANGE YOUR MX RECORDS UNTIL VERIFICATION PROCESS HAS COMPLETED

What is Domain Verification?

Domain verification is used to verify the ownership of a domain that is intended for relaying email. Proofpoint Essentials provides two ways to verify ownership:

  • Add a DNS record (TXT) to the domain’s configuration
  • Add a custom a META tag to the homepage associated to the domain

Will all domains need to be verified?

Only new relay domains added after domain verification is enabled, or existing management domains switched to relay domains, will need to be verified. Existing relay domains will not need to be verified.

Will management domains need to be verified?

No, management domains do not need to be verified, as they are not used for relaying email. If a existing management domain is changed to a relay domain, it will need to be verified.

How often do domains need to be verified?

New relay domains only need to be verified when they are enabled for relay. Once they have been verified, no further verification will be required in the future.

How do I verify domain ownership?

There are two ways that domain ownership can be verified. 

  1. You can add a DNS record to the domain's configuration
  2. You can add a custom META tag to the homepage associated to the domain.

Only one verification technique is required.

 

Verify domain by adding a DNS (TXT) record to your domain’s configuration

REMINDER: DO NOT CHANGE YOUR MX RECORDS UNTIL VERIFICATION PROCESS HAS COMPLETED

In order to register a domain for email relay within Proofpoint Essentials, you will need verify ownership of the domain.

Step 1: Create your domain in Proofpoint Essentials

  1. Login to Proofpoint Essentials
  2. Click on Company Settings
  3. Click on Domains
  4. Click on New Domain
  5. Enter the domain name
  6. Choose "Relay" from domain purpose list
  7. Enter the delivery destination (Optional at this time but required before it can be enabled)
  8. Enter SMTP failover location (Optional)
  9. Choose "Verify by TXT record" from the verification method list
  10. Copy the value displayed on the screen (i.e., ppe-7c123438b96cd00aa17e)
  11. Click on Verify Later

Step 2: Add the DNS record to your domain

  1. Open a new tab or browser window
  2. Login to your DNS provider's website
  3. Go to your provider's domain management window - this may be called DNS Settings, Control Panel, Advanced Settings, etc.
  4. Add a new entry to your DNS
    • Type = TXT
    • Host = @
    • Value/Answer/Definition = Paste value from clipboard
    • TTL = 3600 seconds / 1 hour
  5. Ensure that you save the change

Step 3: Verify domain in Proofpoint Essentials

  1. Return to Proofpoint Essentials
  2. Click on the Edit icon next to the domain you wish to verify
  3. Click on Verify Now
  4. Confirm that the verification status value associated with the domain is Verified

Once the required DNS changes have been made, it can take some time for those changes to propagate. If verification fails please retry verification after 1 hour.

 

Verify domain by adding a custom META tag to the homepage of your domain

REMINDER: DO NOT CHANGE YOUR MX RECORDS UNTIL VERIFICATION PROCESS HAS COMPLETED

In order to register a domain for email relay within Proofpoint Essentials, you will need verify ownership of the domain.

Step 1: Create your domain in Proofpoint Essentials

  1. Login to Proofpoint Essentials
  2. Click on Company Settings
  3. Click on Domains
  4. Click on New Domain
  5. Enter the domain name
  6. Choose "Relay" from domain purpose
  7. Enter the delivery destination (optional at this time but required before it can be enabled)
  8. Enter SMTP failover location
  9. Choose "Verify by META tag record" from the verification method list
  10. Copy the value displayed on the screen (i.e., <meta name="ppe-verify" content="ppe-f01321e1e822fcd1e7a8">)
  11. Click on Verify Later

Step 2: Add the new META tag to home page associated with your domain

  1. Open a new tab or browser window
  2. Open your website homepage HTML file using any text or HTML editor
    • If your web host uses a web-based page editor (i.e., WordPress, Squarespace, etc.), open your homepage in their editor
  3. Paste the content from your clipboard into the <head> section that’s before the first <body> section

    • If you’re unsure how to add meta tags with a web-based page editor, contact your web host’s technical support team
  4. Open your website homepage in a browser and view the source to confirm the content has been added 

<html>

<head>

<meta name="ppe-verify" content="ppe-f01321e1e822fcd1e7a8">

</head>

<body>

</body>

</html>

Step 3: Verify domain in Proofpoint Essentials

  1. Click on the Edit icon next to the domain you wish to verify
  2. Click on Verify Now
  3. Confirm that the verification status value associated with the domain is Verified

ERROR: This domain name does not match domain registered in the license key file (cms.orlinpilot.com), allowed domains: support.excelmicro.com, please change the product path to match the domain under Admin CP > Settings > General Settings
This product will not work properly unless untill that value is changed.

For more information please contact Kayako support at https://my.kayako.com